Okbji Privacy Policy – Your Information Is Completely Safe With Us

Okbji (okbji.app) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains what information okbji collects, why it is collected, how it is used, and how it is kept secure.

By using the okbji website or app, you are considered to have agreed to this Privacy Policy. This policy applies equally to all registered and unregistered users.

Okbji collects information in several ways. The details are outlined below:

Okbji uses the information it collects solely for the purposes listed below. We never compromise your privacy for unnecessary reasons:

• Account Management: To ensure secure registration, login, and account protection.
• Service Delivery: To facilitate gaming, betting, deposits, and withdrawals.
• KYC Verification: To prevent fraud and ensure legal compliance.
• Customer Support: To help resolve any issues you encounter.
• Promotions: To send you offers and bonus information with your consent.
• Security: To detect unauthorized access and fraudulent activity.
• Legal Obligation: To meet regulatory requirements.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings or by contacting our support team.

Okbji never sells, rents, or trades your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Minimal information is shared with payment partners such as Mobile Pay, Nagad, or banks to process transactions.
• Law Enforcement: Information may be disclosed under legal obligation if required by a court order or government directive.
• Service Providers: With technology partners who help operate our platform, under strict confidentiality agreements.
• Anti-Fraud System: Limited data may be shared with security partners solely for fraud detection purposes.

Okbji uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Okbji retains your data only for as long as necessary. Retention periods for different data types are outlined below:

• Account Information: For the full duration your account is active, and 5 years after closure.
• Transaction Records: 7 years as required by legal obligation.
• Communication History: 2 years after the issue is resolved.
• Technical Logs: Up to 1 year.

If you request account deletion, we will erase all data not required by law within the designated timeframe.

As an okbji user, you have the following rights. We always respect and uphold them:

To exercise any of these rights support@okbji.app— email us and we will respond within 30 days.

Okbji has implemented industry-standard technical and organizational measures to protect your data:

• SSL/TLS 256-Bit Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to keep your account protected.
• Firewall & Intrusion Detection: Round-the-clock protection against unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by independent security experts.
• Staff Training: All okbji staff are trained on privacy practices.
• Data Minimization: Only the information that is strictly necessary is collected and stored.

Okbji strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store data from minors.

Age is verified at registration, and KYC documents are requested in suspicious cases. If we become aware that a minor's data has been collected, the account will be immediately closed and all associated data deleted.

Parents and guardians are urged to monitor their children's internet activity. If you suspect a minor has an account, please support@okbji.appto let us know.

Okbji may update this Privacy Policy at any time. If changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email.
• A notice will be displayed on the website.
• The date of the latest update will be shown at the top of the page.

You will be notified at least 30 days in advance of any significant changes. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@okbji.app
• Live Chat: Available 24/7
• Response time: Typically within 24–48 hours